Comment on Vodafone’s announcement of better text donation rates for all charities

26 February 2010

Texting on a mobile phoneVodafone have today announced that all charities will now receive 90% of a donation of £1, or more given by a Vodafone customer.

Joe Saxton, former Chair of the Institute of Fundraising who started the campaign for better rates on text donations said; ”This is really fantastic news for charities. In the last 18 months we have seen VAT dropped, the introduction of short-codes for charities and now rates are coming down.

“In early April we will publish the rates paid out by all the major mobile phone operators on charity donations given by text.”

Commenting on the news John Low, Chief Executive of the Charities Aid Foundation said; “Vodafone are the UK’s second biggest mobile phone operator so this is a very significant announcement. They have always been very supportive of charities and are now showing this by helping in one of the best ways any mobile phone company can by reducing their costs.

“This is a huge step forward in the campaign to make text donations a good way to give to charity and means that all charities benefit, not just one off major appeals such as Comic Relief and BBC Children in Need when all mobile phone companies have generously waived their fees.

“Last November O2, the UK’s biggest mobile phone operator became the first to reduce their rates and pass on 90% of a donation. I hope other mobile operators will follow because giving by text is a great way to fundraise since it is easy and spontaneous for donors.”

Last November the Charities Aid Foundation and the Institute of Fundraising wrote to the Chief Executives of all the major mobile phone companies asking them to reduce charges to a flat-rate of 10p regardless of the size of the donation. Research by nfpSynergy shows that before charges started to come down 58% of people were put off donating by text due to the high charges. The same research shows 10p is the average most donors think they should be charged on a text donation.

Roger Craven, Director of Vir2 Ltd the UK’s leading specialist provider of mobile fundraising solutions, who has supported the campaign from the beginning said; "Text donation is a competitive option for small value payments on more and more networks. Text is also more spontaneous, it appeals to a younger audience and unlike cheques, there are no plans to phase it out by 2018."

Media Contact:

Mandy Pursey
Head of PR
T: 03000 123 212
Mobile T: 07740 449 491
E: mpursey@cafonline.org

Notes to editors:

1. The Charities Aid Foundation is a charity set up to help other charities by working with donors, companies and charities to encourage and facilitate a culture of giving. They do this by offering products and services that make giving easier, tax efficient and help charities to make the most of donations through their banking and fundraising support services.