Terms of use - credit and debit card donations

Use of this site constitutes acceptance of our terms of use and privacy policy. The terms of use that relate specifically to all credit card and debit card donations are set out below.

If you do not accept all of these terms of use, do not use this website.

1. Charity donations

We may not be able to make a payment to the charity of your choice if we do not have its bank details, or if its charitable status has recently changed. In this case we will contact the charity to obtain the required information. If we do not receive a response from the charity after 30 days, we will ask you to select a different charity to receive your gift. If we do not hear from you within another 30 days, your gift will then be passed to the CAF Grants Council to distribute to charity. Refunds will be at the discretion of the Charity.

2. Deductions

A 5% deduction will be made from your donation to cover all administration costs including credit card processing fees.

3. Unauthorised card use

When a donation is made the transaction is final and not disputable unless unauthorised use of your payment card is proved. If you become aware of unauthorised use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules.

4. Money Laundering

Anti money laundering legislation requires us to fulfil certain obligations before we can process your donation. Therefore, there may be circumstances when we need to contact you for further information.