CAF’s new 0300 numbers have been launched

Phone keypadOn 1 October we launched our new range of 0300 telephone numbers. These replace all of our old 01732 and 0207 numbers, providing you with a centralised point of contact for CAF.

The 0300 numbers are non-geographic and are part of the range of dedicated not-for-profit and public sector telephone numbers recently created by Ofcom.

Telephone providers treat 0300 numbers in the same way as 01 and 02 numbers, so calls to CAF on our new 0300 numbers will cost you no more than a national call. They also count towards any inclusive (“free”) minutes you may be entitled to and will receive any discount schemes you may have in your existing package (such as Friends and Family type schemes).

Our key numbers are now:

  • CAF switchboard/Customer Services - 03000 123 000
  • CAF main fax - 03000 123 001
  • CAF Bank - 03000 123 456
  • Trusts - 03000 123 028

If you deal with a specifc contact within CAF and are not sure of the number to contact them on, please call our Customer Service team, who will be able to provide you with the information.

If you have any questions regarding these changes, please get in touch by calling 03000 123 000.