Customer Service Representative- Corporate and Private Clients

Job title: Customer Service Representative - Corporate & Private Client Team
Contract: Permanent
Reference: DP253
Based in: Kings Hill
Department:– Customer Service
Hours: Full-time
Grade: B
Salary: £21,500 per annum


About the job:

The position will play an integral part within the Customer Service Division providing administrative support to the Corporate & Private Client Management Team.

You will be corresponding with clients via email and by phone, creating excellent relationships with our Corporate Clients as well as liaising with other stakeholders within CAF. You will be opening and administering accounts and dealing with donation requests and enquiries. Providing an efficient and effective customer service to existing and prospective customers, you will actively promote CAF products and services.

About you:

The ideal candidate will have great verbal and written communication skills, a strong ability to multi task with an eye for detail. You should enjoy working under pressure, prioritising work and be computer literate. You will be working as part of a team and should therefore have a friendly demeanour and be flexible and supportive of your colleagues.

About CAF:

CAF is a charity which manages nearly £3bn on behalf of charities and donors worldwide and last year passed more than £420m to charities at the frontline.  You will be joining people who are dedicated to motivating society to give ever more effectively, helping to transform lives and communities around the world.

 For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number DP253  to

Download Job Description and Personal Specification

Please note that applicants must be eligible to work in the UK

Closing date for receiving applications is Friday 24 January 2020. 

Telephone interviews will be held w/c 27 Janary 2020, with shortlisted candidates invited to an Assessment Centre on Monday 3 February 2020.