Customer Service Representative-Give As You Earn

Job title:  Customer Service Representative
Contract:  Fixed term contract  (Maternity Cover up to 12 months)
Reference: DP254
Based in: Kings Hill
Department:  Customer Services – GAYE Processing
Hours:  35 hours per week
Grade:  B
Salary: £ 21,500

Our Customer Service team are seeking a highly motivated, self-reliant individual to work within our busy GAYE (Give As You Earn) processing department.

The ideal candidate will have previous experience of working within a busy Customer Service department and possess the ability to multi-task and prioritise their workload to meet the departments’ SLA.  Naturally, you will have excellent verbal and written communication skills, be computer literate and an effective team player.

About us

We’re a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count

For further information about this exciting opportunity or to apply please send your CV and a supporting statement explaining why you would be the best candidate for this position to humanresources@cafonline.org quoting reference number DP254.

Download Job Description and Person Specification

Applicants must be eligible to work in the UK.

Closing date for receipt of applications is 24 January 2020. Shortlisted applicants will be invited for a telephone interview w/c 27 January 2020 and successful candidates will be invited to attend an assessment centre on Monday 3 February 2020.