Job title: Senior KYC Officer
Contract: Permanent
Reference: RH505
Based in: Kings Hill
Department: Customer Service
Hours: Full-time, 35 hours per week
Grade: C
Salary:  Up to £30,000 per annum

Our Customer Service team are seeking a highly motivated, self-reliant individual to work within the growing and evolving KYC (Know Your Customer) team.

You will be required to undertake all Know Your Customer/Anti-Money Laundering checks for new customers, inward and outward payments and review and update the AML/KYC requirements of existing customers. You will also be required to carry out transaction monitoring and attend meetings with prospective customers to articulate CAFs AML requirements.

As the Senior, you will also be required to oversee the daily work flow for the team and complete quality assurance checks on your peers work. You will take responsibility for ensuring cases referred back to the team by the MLRO are remediated to the required standards and also be the escalation point and specialist to internal and external customers.

The ideal candidate will have previous experience within a customer service environment and substantial experience of current anti-money laundering regulation and legislation. You will be required to interpret the AML manual and provide advice and guidance to internal and external customers.  You will be well organised, have excellent verbal and written communication skills, attention to detail and be computer literate. Previous experience of mapping, reviewing and implementing processes is essential.

Please note that applicants must be eligible to work in the UK.

Download job description and person specification

For further information on this exciting opportunity or to apply, please send your CV and a covering letter quoting reference number RH505 to

Closing date for receipt of applications is 26 September 2021.

Shortlisted candidates will be invited to an initial, short skills assessment during the week beginning 27th September 2021. A further skills assessment plus face-to-face interview will take place on 5 October 2021 for candidates shortlisted to the next stage.