Media office archive

CAF is one of Europe’s largest charitable foundations. We produce research on charities and charitable giving, develop policy ideas and work with people, companies and charities to help good causes thrive.

Our Media team provides journalists with comments, interviews and information. We can be contacted 24/7 and have an ISDN line for broadcast interviews.

Our historical press releases are listed below. For the most current press releases, please visit the Media Office page.

 

Press releases

Contact our Media team

Press office direct line (24 hours): 03000 123 286
Media office email media@cafonline.org

 

CAF contact centre 7th in top industry award

25 October 2012

Our contact centre has been placed 7th in the Top 50 Call Centres for Customer Service for 2012, a recognised industry award.

Over 100 contact centres took part in a mystery shopping exercise this summer, hoping to win one of the coveted top 50 places.

Our objective for this year, the first year that we have been involved in an award of this magnitude, was to make the Top 50 - so to be placed 7th was a phenomenal achievement by the team.

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