25 October 2012
Our contact centre has been placed 7th in the
Top 50 Call Centres for Customer Service for 2012, a
recognised industry award.
Over 100 contact centres took part in a mystery shopping
exercise this summer, hoping to win one of the coveted top 50
places.
Our objective for this year, the first year that we have
been involved in an award of this magnitude, was to make
the Top 50 - so to be placed 7th was a phenomenal achievement
by the team.