CAF responds to Charity Commission findings on trust in charities

28 June 2016

Responding to today’s Charity Commission research on trust in charities, Hannah Terrey, Head of Policy and Campaigns at the Charities Aid Foundation, said:

“The UK has a proud tradition of being one of the most generous countries in the world when it comes to supporting good causes. But charities know that the generosity of their supporters is dependent on trust.

“These findings from the Charity Commission chime with CAF’s own research. People overwhelmingly see charities as being a force for good, and – quite rightly – have high expectations of them. Unsurprising, when some charities fall short of the high standards people expect, this dents trust.

“Millions of people from all walks for life benefit from the support and services which charities provide. For this to continue it is vital that charities rebuild and restore trust and develop strong relationships with supporters. Charities are already working to address concerns about fundraising, and CAF has lent support to the establishment of a new fundraising regulator. But there is scope for all of us to do more to reassure people that the donations they generously give have a real and lasting impact improving lives and tackling some of society’s greatest problems.

Notes to Editors

  • The full Charity Commission research can be found here.
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