project snapshot

Norton Housing and Support
Property conversion and refurbishment projects.

To help people with mental health needs or learning disabilities to live more independently, with support at hand.

The cause

Norton Housing & Support provides supported accommodation for adults with mental health needs or learning disabilities. Located in the Leicester area, its schemes provide high quality homes, with a warm and friendly atmosphere, designed to enhance residents’ lives.

Proud of their person-centred approach, service users are at the heart of everything they do.


Our support

Following requests by residents of its supported living schemes, the charity set up a pilot project offering high-quality, one bedroom flats. Designed for use as move-on accommodation, the project’s aim was to help residents exercise daily-living skills and build self-confidence, while having access to a supportive social network.

The pilot’s success encouraged Norton Housing & Support to meet the demand for independent flats, by rolling out the scheme to other locations. With a loan facility from CAF Bank, the charity acquired and refurbished two buildings to provide ten one-person flats.

A further CAF Bank loan enabled the charity to purchase and refurbish another property to provide group living accommodation with en-suite facilities, for seven people.



The pilot was tremendously successful, enabling people who had developed daily-living skills to move to their own tenancy, with support on hand if needed

Sue Cowling
Norton


The impact

Sue Cowling, Chief Executive of Norton Housing & Support, said: “The pilot turned out to be tremendously successful and enabled people who had developed the necessary daily-living skills, to take a big step forward and move to their own tenancy, but with support available should it be needed. CAF Bank’s support helped us to replicate the scheme elsewhere.”

What’s more, owning property assets rather than renting them, has helped Norton Housing & Support to strengthen its balance sheet and to build future resilience.



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