It’s quick and easy to prevent your account becoming dormant. You can make a withdrawal or credit by cash or cheque, withdraw cash at an ATM machine or make a Business card payment. If you’re not able to make any transactions, it may be because your account has been inactive for more than two years, which has triggered the closure process.
How can I stop the account closure process and restore my account facilities?
Unfortunately, once you have received the letter informing you of the closure of your account, the decision can not be reversed and account facilities can not be restored.