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Secured loans

HELP AND SUPPORT

We're here to help with your questions about secured loans for your charity.

COMMON QUESTIONS

Do you have a question about CAF Bank loans? The answers to some of our most frequently asked questions are below.
  • Is my organisation eligible to apply for a CAF Bank loan?
    To find out whether the loan finance we offer might be suitable for you, please contact our team on 03000 123 444 (Monday to Friday, 9am-5pm, excluding bank holidays).

    The success of your loan application will depend on CAF Bank’s analysis of your organisation’s circumstances. We’ll work with you to understand your requirements and tailor an affordable funding solution that meets your needs.

  • How long does the loan application process take?
    Each application is different, so it’s difficult to give a specific timescale as it depends on your organisation’s needs. We would discuss this with you as part of the application process.

    Find out more from our guide to the loan process.
  • When will we receive a proposal and conditions?
    Any borrowing discussions will include a fully detailed “Heads of Terms” which sets out the details of your loan, including any conditions and security to be taken.

    We want you to feel part of the process and we take care to ensure that you clearly understand the rationale behind any decisions made, and any conditions that may be attached to those decisions - so that you understand fully before any documents are signed.

  • How much notice do we need to give before we can access the funds?
    Our experienced lending team will let you know when you can access the funds, also known as  “drawdown”. We usually request 7 days notice of a drawdown.
  • Who can I contact with any questions I have?
    Our dedicated Customer Relationship Managers are available to deal with any queries and keep you up-to-date with the progress of your application. Contact the team on 03000 123 444 (Monday to Friday, 9am-5pm, excluding bank holidays).

OUR TEAM

Our expert team is here to help with any questions you have about secured loans.

Phone
03000 123 444
(Monday to Friday, 9am-5pm, except English bank holidays)
CAF Bank loans are non-regulated products.

Loan applications subject to credit assessment. Security will be required.

Charity assets may be at risk if you do not keep up with the repayments for a mortgage, loan or any other debt secured on them.

If you're thinking of consolidating existing borrowing, you should be aware that you may be extending the term of the debt and increasing the total amount you pay.

This product is provided by CAF Bank Ltd.

CAF Bank Limited (CBL) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204451. Authorisation can be checked on the financial services register at www.fca.org.uk

CBL Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ. Registered under number 1837656. CBL is a subsidiary of Charities Aid Foundation (registered charity number 268369).

Charities Aid Foundation © | Registered Charity Number 268369
25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4TA Telephone: 03000 123 000
10 St. Bride Street, London EC4A 4AD Telephone: 03000 123 000