The bank dedicated to supporting charities and social purpose enterprises. So we understand what you need.
We want to make banking easier and more accessible for everyone. If we can do something to help you during our interactions – whether it is how we communicate, the format of our documents or the timing of our calls – please tell us.
Complete the form to tell us your preferences. We will keep them on record so we can support you as best we can.
Please see our Privacy Notice for information on how we look after your personal data.
You can choose to share information about your circumstances, or any support needs you have. Some of the information you provide may be considered sensitive or special category data. We will record relevant details so we can provide the right level of support. If this information is not recorded, the service we offer may be affected and we may be unable to meet your support needs. We record this information where it is necessary to do so under legitimate interest and in line with our obligations under the FCA to support customers who may need extra help. We will only record what is necessary and keep all information secure and handle it with care.
CAF and the companies in which it has a majority stake, or their subsidiaries will not share your information with any outside organisation except as part of providing a product/service or when legally obliged to do so.