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How to report issues to us

If you've received a call or email claiming to be from Charities Aid Foundation (CAF) or CAF Bank, and think it might be a scam, then it’s important that you report it to us so we can investigate on your behalf.  If you see an unusual page or request for information, especially your security credentials, when using our website, you should let us know by calling CAF Bank on 03000 123 456.

If you get an email claiming to be from us, asking for personal information, please forward it to scamreporting@cafonline.org immediately or telephone us on 03000 123 456.

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Contact us

CAF

T: 03000 123 000
F: 03000 123 001

CAF Bank

T: 03000 123 456
F: 03000 123 600
E: cafbank@cafonline.org

Office opening hours: 9.00am to 5.00pm Monday to Friday (excluding bank holidays).

 

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