Before you start a bulk payment
Check these three things first:
1. Check your beneficiaries: Make sure that all beneficiaries you intend to pay are available in online banking. Newly added beneficiaries are now shown in your bulk payment templates straight away.
2. Check who can approve payments: Dual authorisation is required for all external payments. Confirm that your approvers have online banking access and are set up to authorise payments. Check that your Approval Matrix is up to date.
3. Check you have enough funds: There are no automated transfer of funds between accounts, so please check there will be sufficient funds in your account when the bulk payment is due to be debited. Otherwise, the payment may not be completed.
For step-by-step instructions on how to make bulk payments, view our user guide.
View user guide
