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POST OFFICE BANKING

Everyday Banking at Post Offices

Paying in cash

To pay in sterling cash at the Post Office, you will need to use our new barcoded paying-in book, which can be ordered online, for details please refer to our Common Questions section below. Take your completed barcoded slip from your paying-in book and present this and your cash to the cashier.

Below is the maximum the Post Office will accept but please be aware that individual Post Offices may have lower limits and cut off times. Check with your local Post Office for more details.

  • The minimum amount which can be deposited is £10
  • The maximum that may be credited (including notes) is £5,500 per day
  • A maximum of £250 can be deposited in coins in a single transaction
    • Coins will only be accepted by denomination in coin bags
    • Coin denominations below £1 (1p - 50p) - only full bags will be accepted
    • £1 and £2 coins below the full bag amount will be accepted

  • All notes to be grouped by denomination
    • £5 notes to be bundled in a maximum of £500 multiples
    • £10 & £20 notes to be bundled in a maximum of £500 or £1,000 multiples
    • £50 notes to be bundled in a maximum of £2,500 bundles
  • Part bundles will be accepted split by denomination

You can locate your nearest Post Office and check their opening times using this handy Post Office branch finder.

 

Paying in cheques

To pay in sterling cheques at the Post Office you will need to use a CAF Bank cheque envelope, a batch of envelopes can be requested by contacting us on our number below. You will need to include a paying-in slip with the cheques, multiple cheques can be placed in each envelope – remember to seal it closed.

You can also pay in cheques at:

  • HSBC, if your sort code starts "40", through any counter-service branch of HSBC
  • Royal Bank of Scotland, if your sort code starts with "83", through any counter-service branch of RBS

Charges

Please refer to our Tariff of Charges, as charges apply if your account is credited more than £2000 cash within a calendar month.

When will the funds arrive in my account?

Paying in cash


  • Cash paid in using a paying-in slip will be credited to your CAF Bank account when we receive funds from the Post Office. This will usually be up to two working days, if paid in before the Post Office cut off time. If the cut off time is missed, this will be three working days.
  • Please make sure your paying-in slips include a barcode. If your paying-in slips do not contain a barcode you will not be able to pay in cash at the Post Office. Details on how to order a barcoded paying-in book are in the Common Questions section below.

Paying in cheques


  • Depositing cheques at the Post Office may take up to 5 working days to be credited to your account.

You must use a barcoded paying-in slip when depositing cash at the Post Office as the cashier will need to scan this barcode to verify your account. The Post Office will only accept non-barcoded paying-in slips for cheque deposits.

Both non-barcoded and barcoded paying-in slips can still be used at HSBC and RBS:

You can order your new paying-in book online by logging into your CAF bank account and selecting 'Cheque & paying-in book ordering' under your account tools, or by contacting us.

The Post Office
You can continue to use the non-barcoded paying-in slips for cheque deposits only. For cash deposits you will need to use a barcoded paying-in slip.

HSBC & RBS
You can continue to use non-barcoded paying-in slips for cheques and cash deposits. Barcoded paying-in slips will also be accepted.

The barcode is a requirement for paying in cash at the Post Office only.

No, you will need to use a separate slip and a CAF bank cheque envelope when depositing cheques at the Post Office.

You must use a CAF Bank cheque envelope and a separate paying-in slip when depositing cheques at the Post Office.

Cheques are processed separately from cash and sent to HSBC or RBS depending on your account with us.

No, but you can deposit cash and cheques at:

- HSBC, if your sort code starts with "40", through any counter-service branch of HSBC

- RBS, if your sort code starts with "83", through any counter-service branch of RBS

- Any Post Office.

Below is the maximum the Post Office will accept but please be aware that individual Post Offices may have lower limits and cut off times. Check with your local Post Office for more details.

  • The minimum amount which can be deposited is £10.
  • The maximum that may be credited (including notes) is £5,500 per day.

  • A maximum of £250 can be deposited in coins in a single transaction.
    • Coins will only be accepted by denomination in coin bags.
    • Coin denominations below £1 (1p - 50p) - only full bags will be accepted.
    • £1 and £2 coins below the full bag amount will be accepted.

  • All notes to be grouped by denomination.
    • £5 notes to be bundled in a maximum of £500 multiples.
    • £10 & £20 notes to be bundled in a maximum of £500 or £1,000 multiples.
    • £50 notes to be bundled in a maximum of £2,500 bundles.

  • Part bundles will be accepted split by denomination.

You can locate your nearest Post Office and check their opening times using this handy Post Office branch finder.

Some branches may be digital only and services may be limited.

To search for HSBC branches which offer full or cash services, please use the HSBC branch finder.

To search for RBS branches which offer full or cash services, please use the RBS branch finder.

This is not a service we currently provide. You can pay in cheques at HSBC, RBS and the Post Office.

Mutilated or defaced notes may be refused. Notes suspected of being counterfeit will be retained by the Post Office and not form part of the deposit. You will be presented with a receipt to confirm the sum of any counterfeit notes retained.

Contact us

CAF Accounts

Including CAF Charity Account and individual donations, CAF Charitable Trust, CAF Company Account, CAF Donate and CAF Charity Dashboard.

03000 123 000

(9am - 5pm Monday to Friday, except public holidays)

CAF Bank customers

03000 123 456

(9am - 5pm Monday to Friday, except public holidays)

 

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CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 204451).

CAF Bank Limited Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ. Registered in England and Wales under number 1837656.