Help With Opening an Account  

Standing Orders and Direct Debits to be paid out of your account

CAF Bank isn't part of the Current Account Switch Service, but we have a simple process to make sure your payments are transferred effectively and quickly.
You'll need to complete the 'Standing order and Direct Debit transfer to CAF Bank' form which is found in the new account application pack. We'll request details of Standing Orders and Direct Debits paid from your existing bank account and contact you, once we've had a response to confirm the payments you'd like transferred.

At this point, we'll aim to put everything in place for you within 12 working days.

We recommend that you maintain enough funds in your existing account until you're sure that the transfer has been successful.

Standing Orders and Direct Debits paid into your account

You'll need to contact the organisations or donors of any Standing Orders paid to your existing account to advise them that your bank account details have changed.

Either download an application form. Email us at cafbank@cafonline.org. Or, call us on 03000 123 456 (Monday to Friday 9am - 5pm, except English bank holidays) to request one be sent out to you.

We’ll ask you to provide at least one of the following pieces of information in your application.

1. Charity registration number issued by one of the following:

- Charity Commission (CC).
- Office of the Scottish Charity Regulator (OSCR).
- Charity Commission for Northern Ireland (CCNI).

2. A copy of your charity registration application.

3. Registered company number (for organisations registered with Companies House).