Your login details
After you are set up as an online banking user, you will receive an email with your new username and a text message with your temporary password. You will be asked to choose between two ways of authenticating your login credentials, by the HID Approve app or by text message.
If you haven’t received your login details, please check your junk email or spam text folder. For further guidance on retrieving our messages with your login details, read our FAQs. You can request your login details to be resent to you, by completing this form.
Please save our email address – noreply@cafbank.org – in your contacts directory. Taking this action should prevent our system-generated emails diverting to your junk mail folder.