About CAF Bank
Owned and operated by a charity, CAF Bank is the bank
for charities and not-for-profit organisations; dedicated to
serving the sector and providing banking services with the benefits
you’d want such as:
- confidence that your money is safe
- knowing that any profits are reinvested in the charity
- personal service from a UK-based customer service team
CAF Bank provides simple and straightforward day-to-day banking,
designed exclusively for charities. Whether you want a current
account for transactional banking, a savings account, or even
access to borrowing, CAF Bank can help.
Our reliable banking comes with the high ethical values and
fairness you’d expect from a bank owned by a charity. With 92%
customer satisfaction*, you’ll have the benefits and services – all
supported by secure and reliable systems - you can count on.
CAF Bank is a member of the Financial Services Compensation
Scheme (FSCS) which pays a defined amount of compensation to
depositors if the bank is unable to meet its financial
Our CAF Cash current account is designed with charities in mind
to cover all your day-to-day banking needs.
Instant access savings account
CAF Gold gives you instant access to your savings and
competitive rates of interest which increase along with your
balance – so the more you save, the more you earn.
30 day notice account
As of 1 June 2014, we will no longer accept new deposits into
CAF Platinum Accounts until further notice.
Protecting your money
Your eligible deposits with CAF Bank are protected up to a total of £75,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
For more information on the scheme, view the FSCS leaflet or visit the FSCS website at www.fscs.org.uk.
Meet those who have responsibility for the overall governance
and management of CAF Bank.
Legal and regulatory information
We provide details about CAF and our subsidiaries as well as
regulatory information about our services providers - including
your protection under the Financial Services Compensation
Complaints procedure for CAF Bank customers
As a not-for-profit organisation, we’re passionate about
providing a quality service and value for money. We work hard to
make sure that you will be completely satisfied with the services
However, if we ever fall short of the standards you expect, we’d
like to know so that we can prevent the problem from happening
*Customer Satisfaction Survey 2015 - 92% of 214 CAF Bank
CAF Bank Limited (CBL) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ. Registered under number 1837656. CBL is a subsidiary of Charities Aid Foundation (registered charity number 268369).