About CAF Bank

Owned and operated by a charity, CAF Bank is the bank for charities and not-for-profit organisations; dedicated to serving the sector and providing banking services with the benefits you’d want such as:

  • confidence that your money is safe
  • knowing that any profits are reinvested in the charity sector
  • personal service from a UK-based customer service team

CAF Bank provides simple and straightforward day-to-day banking, designed exclusively for charities. Whether you want a current account for transactional banking, a savings account, or even access to borrowing, CAF Bank can help.

Our reliable banking comes with the high ethical values and fairness you’d expect from a bank owned by a charity. With 92% customer satisfaction*, you’ll have the benefits and services – all supported by secure and reliable systems - you can count on.

CAF Bank is a member of the Financial Services Compensation Scheme (FSCS) which pays a defined amount of compensation to depositors if the bank is unable to meet its financial obligations.

Our products

Current account

Our CAF Cash current account is designed with charities in mind to cover all your day-to-day banking needs.

Instant access savings account

CAF Gold gives you instant access to your savings and competitive rates of interest which increase along with your balance – so the more you save, the more you earn.

30 day notice account

As of 1 June 2014, we will no longer accept new deposits into CAF Platinum Accounts until further notice.

Protecting your money

Your eligible deposits with CAF Bank are protected up to a total of £75,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.

For more information on the scheme, view the FSCS leaflet or visit the FSCS website at www.fscs.org.uk.


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Governance

Meet those who have responsibility for the overall governance and management of CAF Bank.

Legal and regulatory information

We provide details about CAF and our subsidiaries as well as regulatory information about our services providers - including your protection under the Financial Services Compensation Scheme.

Complaints procedure for CAF Bank customers

As a not-for-profit organisation, we’re passionate about providing a quality service and value for money. We work hard to make sure that you will be completely satisfied with the services we offer.

However, if we ever fall short of the standards you expect, we’d like to know so that we can prevent the problem from happening again.

 

*Customer Satisfaction Survey 2015 - 92% of 214 CAF Bank customers questioned.

 

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CAF Bank Annual Report 2016

The CAF Bank Annual Report gives an overview of risk management and governance as well as in-depth financial reporting.

Download the CAF Bank Annual Report

Other savings accounts you might be interested in:

You can also save with our 90 Day Notice and 1 Year Fixed Term accounts through CAF Financial Solutions Ltd (CFSL).

Find out more about our charity savings accounts

How to set up and run a charity

If you're looking for information on setting up and running a charity, the Charity Commission website includes plenty of practical advice.

Find out more