CAF BANK

Business card for charities

Accepted wherever you see the Mastercard® logo, our secure business card slots perfectly into your charity’s day-to-day routine.

Download an application form

Welcome to CAF Bank

The bank dedicated to supporting charities and social purpose enterprises. So we understand what you need.

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Payments and cash for busy people

Working in the charity sector is rewarding in so many ways. But it can be pretty non-stop. That’s why we made our Business card with convenience in mind. 

  • Use your card 24/7
  • Make payments online or in stores
  • Withdraw up to £300 from a cash machine*

* per card. Subject to a daily limit of up to £1000 per account.

Spend less time banking, and more time on the kind of work that makes an impact. To read the full details on our Business card, with information on fees, security and how to apply, download our guide.

Download CAF Bank Business card guide

Business card features and benefits


No bank charges

We like to make giving go further. So we don’t charge you to issue your card, to make payments or take out cash – but some merchants and cash machines will.

Feel safe with transactions

We keep your in-store payments and cash withdrawals secure with Chip and PIN security. Your online payments are protected by Mastercard Identity Check™.

You control your spending

This is a Business card linked to your CAF Cash Account – not a credit or debit card, meaning you’ll need enough funds in your account to cover any payments or cash withdrawals.

Lost or stolen card? 

Call our 24-hour lost and stolen number on 03000 123 606.

Learn more about our CAF Cash Account

Our CAF Cash Account is designed to make banking easier for charities and social purpose organisations.
Learn more about its features and apply for an account today.

Learn more about our CAF Cash Account

Frequently asked questions

If your card is out of your possession and needs to be cancelled please call our 24-hour lost and stolen service on 03000 123 606.

Should you have any queries on your CAF Bank Business Card, please contact our Customer Services Team on 03000 123 456, selecting option 3. Our lines are open Monday to Friday, 9am to 5pm (excluding English bank holidays).

Your Business Card is expected to be received within two weeks of our receipt of your application.

Yes; all CAF Bank Business cards need to be activated by calling 03000 123 605. You will need your card number and the Access Code that we have sent you.

Your Access Code will be sent by SMS to your registered mobile number shortly before you receive your card. The sender of the SMS will be cafbank6039.

If you need an Access Code reminder, please contact our Customer Services Team on 03000 123 456 selecting option 3.

PINs are obtained by calling 03000 123 605. You will need your card number and Access Code to obtain your PIN.

Your PIN can be changed at most UK based cashpoints by inserting the card and following the onscreen instructions. 

You may not be able to change the PIN whilst an automated card renewal is in the process of being issued. 

For security reasons, account balances are not available to any CAF Bank Business Cardholder at an ATM. If you have access to our Online Banking the balance can be viewed there. Alternatively, we can discuss account balances with your authorised signatories by calling 03000 123 456, selecting option 3.

CAF Bank Business Cards have spending limits to help protect your account from fraud, should you wish to discuss these limits please contact our Customer Services Team on 03000 123 456, selecting option 3.

CAF Bank Business Cards are issued free of charge. 

CAF Bank won’t apply any charges for card transactions or cash withdrawals either within the UK or abroad. 

Some merchants will charge for the use of the card as if it were a credit card and any such charges will be posted to your account. The merchant is obliged to tell you if a charge is payable at the time of the card transaction. 

Some organisations charge to withdraw cash at ATMs. This should be advised at the time of the transaction. 

Yes; if you are aware that you will be making a purchase, or a series of purchases, which is outside of your normal card usage, or you plan on travelling abroad, please contact our Customer Services Team on 03000 123 456, selecting option 3.

Your CAF Bank Business Card must be used to make a transaction using the PIN before it can be used for Contactless transactions. Occasionally you may be prompted to re-enter your PIN after making a number of consecutive Contactless purchases.

The limit is £300 per cash withdrawal. If your organisation holds more than one card on your account, the maximum total daily cash withdrawals between all the cards is subject to a limit, which we may apply as part of security measures from time to time.

No; Cashback is not available on CAF Bank Business Cards.

Some retailers may trade under one name but bill customers under a different name, or may use a third party to process their card transactions. If you have any questions or concerns about a transaction you may not recognise please contact our Customer Services Team on 03000 123 456, selecting option 3.

To cancel the continuous debit instruction, you’ll need to contact the company that you are paying.

If you have any questions or concerns about a transaction you may not recognise, please contact our Customer Services Team as soon as possible on 03000 123 456, selecting option 3.

The date that appears on your Online Banking and bank statement is the date that the card transaction was posted to your CAF Bank account, not the date when it was undertaken.

Once posted to your account, CAF Bank Business Card transactions are shown within the ‘All’ tab on your Online Banking. Selecting the downward arrow next to a card transaction will show you the last 4-digits of the card number used to make the transaction.

No; the card can only be used by the individual it has been issued to who is named on the card. If your organisation needs an additional card for a different individual please complete an application form; Debit Card for Charities - CAF Bank Business Card | CAF Bank.

Additional information about protecting your organisation and account(s) from card fraud can be found in our online Security Centre (Security centre | CAF Bank).

This product is provided by CAF Bank Ltd.

CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 204451).

CAF Bank Limited Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ. Registered in England and Wales under number 1837656.