Business card
The CAF Bank Business Card allows you to make card payments in pounds, or a foreign currency, or make a cash withdrawal in the UK or outside the UK direct from your CAF Cash Account, wherever you see the MasterCard ®sign.
Cheque
You can order a new cheque book by logging onto online banking or by calling our Customer Service team on 03000 123 456 (Monday to Friday 9am - 5pm, except English bank holidays).
It's always important to ensure that cheques are signed in accordance with your bank signing mandate.
Online Faster Payments, including CAF Cash QuickPay
Sterling payments made from our online banking service are Online Faster Payments.
- Subject to a maximum of £100,000 per payment.
- There is no minimum amount.
- Made free of charge.
- Subject to dual authorisation where payments are made to a third party beneficiary.
- If the payment is made by 4pm, the payment is received by the beneficiary by close of business on the next business day.
- If the payment is made after 4pm, the payment is received by the beneficiary by close of business on the second business day.
Find out more about CAF Bank Online.
Single Immediate Payment (SIP) instructed by letter
Single Immediate Payments (SIPs) enable you to send money to UK beneficiaries.
- Subject to maximum of £100,000 per payment.
- SIPS are received by beneficiaries within 2 hours of CAF Bank receiving a payment instruction before 3pm, signed in accordance with your bank mandate.
- SIPs are received by beneficiaries on the next business day, after CAF Bank receives a payment instruction after 3pm, signed in accordance with your bank mandate.
- Please provide clear instructions, including details of amount of the payment, the beneficiary and the beneficiary’s bank details.
- If the SIP payment instruction is incomplete or not signed in accordance with your mandate, we will not be able to process your instruction.
- There is a charge for making a Single Immediate Payment. Please refer to our CAF Cash Fee Information Document for details.
CHAPs Payments
CHAPs payments enable you to send money in pounds to UK beneficiaries on the same day.
- There is no upper limit to CHAPs payments, although CHAPS payments above £250,000 may require up to seven days' notice.
- CHAPs are received by beneficiaries by close of business, if CAF Bank receives a payment instruction before 3pm, signed in accordance with your bank mandate.
- CHAPs are received by beneficiaries on the next business day, after CAF Bank receives a payment instruction after 3pm, signed in accordance with your bank mandate.
- Please provide clear instructions, including details of amount of the payment, the beneficiary and the beneficiary’s bank details.
- If the CHAPs payment instruction is incomplete or not signed in accordance with your mandate, we will not be able to process your instruction.
- There is a charge for making a CHAPs Payment. Please refer to our CAF Cash Fee Information Document for details.
Send money outside the UK
To send money outside the UK, either in pounds or foreign currency:
- You will need to complete a form to be able to send money outside the UK. The form is available from CAF Bank Online Banking or by calling our Customer Service team on 03000 123 456 (Monday to Friday, 9am - 5pm, except English bank holidays).
- Please complete the form carefully and accurately. This includes ensuring that you confirm the reason that the payment is being made to your beneficiary.
- If the international payment instruction is incomplete or not signed in accordance with your mandate, we will not be able to process your instruction.
- There is no upper limit to sending money outside the UK, although payments above £250,000 may require up to seven days' notice.
- If CAF Bank receives a payment instruction before midday, payable to a European beneficiary and signed in accordance with your bank mandate, the payment will be processed on that date, subject to our internal monitoring processes. The payment should then be received by your beneficiary up to five business days afterwards, dependent on the currency of the payment and the practice of your beneficiary’s bank.
- If CAF Bank receives a payment instruction to a beneficiary outside Europe before midday, and signed in accordance with your bank Mandate, the payment will be processed before the third business day, subject to our internal monitoring process. For example an instruction processed on a Tuesday before midday, will be processed by Thursday of the same week. The payment should then be received by your beneficiary between five and ten business days afterwards, dependent on the currency of the payment and the practice of your beneficiary’s bank.
- The payment will then be received by your beneficiary up to five business days afterwards, dependent on the currency of the payment and the practice of your beneficiary’s bank.
There is a charge for sending money outside the UK. Please refer to our CAF Cash Fee Information Document for details.
Bacs Bureau
Our Bacs Bureau Service is a more efficient way to send money in the UK, including to suppliers and staff salaries, using dual authorisation. You can also process your incoming direct debits under the same service using our user-friendly service.