Working at CAF

Careers

WORKING AT CAF

We’re committed to creating a great place to work and grow. Find out more about what it's like to work at CAF and the benefits we can offer you.

 

Be a part of our future

Working for a charity isn’t only about fundraising. We have exciting and ambitious plans for the future, and need people from all backgrounds with the skills and experience to help us learn, innovate and grow.

In return, we offer great benefits and a relaxed, modern working environment. We pride ourselves on our values so, whatever role you’re in, we’ll recognise and celebrate the work that you do.

Did you know?

We have offices in West Malling, in the heart of Kent, and in bustling central London.

Benefits to working at CAF

There are lots of great reasons to work here:

Beth Diprose, Charities Client Relationship Manager

We’ll help you to grow

From induction through to personal development, we’ll help you reach your potential.

How Beth progressed her career
Motunrayo Fagbayi

We’ll help you to feel involved

Joining our employee committees and networks will help you feel part of the team.

Motunrayo talks about the Employee Council
Dennis Wildman, Manager

We’ll listen to you

We encourage feedback from staff across the business to improve how we work.

Dennis talks about the Manager’s Network
  • We reward you: competitive salary, up to 30 days annual holiday, private medical insurance (depending on your grade), BUPA cash plan, life assurance, matched payroll giving, defined contribution pension scheme and an annual volunteering day
  • We offer flexibility: maternity and paternity leave, adoption leave and flexible working
  • We care about your wellbeing: support from Mental Health First Aiders, confidential employee helpline, Active at Work champions

And because we’re a charity, there are plenty of chances to get involved with supporting great causes directly, or through payroll giving. Take part in our Giving Tuesday fun run, hold a bake sale or answer the phones for Comic/Sport Relief. You might even find a new cause to support, thanks to our regular charity insight sessions.

Uniqueness is powerful. Be yourself. We like it that way.

We support a hugely diverse range of charitable organisations all over the world and we want to reflect this in who we are.

Diversity and inclusion are more than just words for us, they guide how we build our teams and create a charity that’s the right fit for every person inside of it, where everyone is welcome.

We want people to bring their authentic whole selves to work to fuel our innovation and connect us more closely to the customers and charities we serve.

Our Directorates

Whether your skills are in IT, business development or customer services, find the right fit for you by getting to know the different areas of our business. Expand each section below to find out more about these roles, and meet some of our staff.

  • CAF Bank

    CAF Bank provides banking services to charities and not-for-profit organisations. Functions within the Bank range from Customer Services to Compliance and Risk. We’re based in Kings Hill, Kent.

  • CAF Global Alliance

    We support our eight global offices to communicate their impact by encouraging philanthropy and advocating for civil society. We’re based in our London office.

  • Communications

    We lead on our external and internal communications. This includes shaping public policy, securing high profile media coverage and delivering market-leading research and insight. We also promote employee engagement and organise events. We’re based in Kings Hill and London.

  • Finance and Operations

    Finance

    We’re responsible for financial management and control across the business. This includes finding the best financial solutions for customers and processing payments. We’re based in Kings Hill, in Kent.

    IT

    We handle the day-to-day and strategic aspects of information technology at CAF, including infrastructure, applications, developments and support. We’re based in Kings Hill and London.

    Legal, Risk and Compliance

    We help ensure CAF has suitable policies to meet rules, regulations and internal requirements - and that our employees, customers and suppliers understand and follow them. We also identify and record risks and make sure controls are in place to manage them. We’re based in our Kings Hill office.

    CAF Venturesome

    We’re the social investment team at CAF, dedicated to helping social organisations sustain and grow their impact. We offer flexible loans and other social investment. We’re based in our London office.

    Customer Services

    Whatever the issue, we provide excellent customer service to charities, companies and individuals. We help them manage their payroll giving, one-off and regular donations. We also deliver charity fundraising services, with our expert charity verification team ensuring that donations are safe and secure. We’re based in our Kings Hill office.

    Discover more about a role in Customer Services with Alice.

  • Human Resources and Facilities

    We make sure that we have the capability, capacity and culture to deliver our mission. We’re committed to diversity, equality and opportunity – everything that makes CAF a great place to work. We’re based in London and Kings Hill.

  • Philanthropy and Impact

    We encourage and support effective giving and social investment. We work with individuals, families, companies, charities and foundations to help them achieve their objectives and the impact they want to have. You’ll find us in our Kings Hill and London offices.

  • Product, Marketing and Charities

    Product Development and Management

    We work across the organisation – and with external agencies – to shape ideas generated by customers and staff to meet their needs. We work in both Kings Hill and London offices.

    Marketing

    We work to increase awareness of our brand, attract new customers and build relationships with existing ones, through engaging and creative marketing campaigns which deliver business growth. We work in London and Kings Hill.

    We speak to Senior Marketing Executive, Yasmin, to find out what her job means to her.

    Charities

    We help charities to make the biggest impact on their beneficiaries and the sector by identifying products and services, through CAF and CAF Bank, to meet their needs – and providing support to help them thrive. Find us in our London and Kings Hill offices, plus we’re based regionally.

Other opportunities to work at CAF

Jahed Hussain

Apprenticeships

If you’re passionate about working in the charity sector, our apprenticeship scheme could be for you. You’ll have a paid job, with plenty of training so that you can learn the relevant skills to progress in your chosen career.

Jahed talks about apprenticeships
Emily Morrison, CSR

Internships or work experience

If you’re just starting out in your career, or aren’t sure what you want to do yet, we can offer you work experience or a charity internship to inspire you.

How work experience helped Emily

Working at CAF

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Discover the job opportunities available across CAF.

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Our standards

Working the CAF way

Our behaviour framework sets out the performance expectations of all our people.

What's expected of our employees? ► 

How we work with others

Our Standards and Conduct Policy sets out how we operate, and how we expect to treat customers and those we work with.

Our commitment to you ► 

We are Disability Confident

We are proud to be recognised as a Disability Confident employer by the Department of Work and Pensions (DWP).

Find out what this means for you ►