Welcome to the Charities Aid Foundation

We help donors to give more impactfully and charities to build their resilience so they can do more of their life-changing work.

Personal giving From one-off donations to long-term giving, or designing your personal philanthropic strategy, we work together to help you realise your giving ambitions. Corporate giving You have the vision for making a difference. So do we. We help you plan how to give based on your goals. Services for charities Helping your charity or social enterprise become more resilient. Insights Discover the latest insights for donors and charitable organisations to help create a greater impact About us We are a leading charity, working at the centre of the giving world. We help donors to give more impactfully and charities to build their resilience so they can do more of their life-changing work. Donate  
 
 
 

Personal giving

From one-off donations to long-term giving, or designing your personal philanthropic strategy, we work together to help you realise your giving ambitions.

DISCOVER OUR PERSONAL GIVING SOLUTIONS

Corporate giving

You have the vision for making a difference. So do we. We help you plan how to give based on your goals.

DISCOVER OUR CORPORATE GIVING SOLUTIONS

Services for charities

Helping your charity or social enterprise become more resilient.

DISCOVER HOW WE SUPPORT CHARITIES

Insights

Discover the latest insights for donors and charitable organisations to help create a greater impact

Explore

About us

We are a leading charity, working at the centre of the giving world. We help donors to give more impactfully and charities to build their resilience so they can do more of their life-changing work.

Find out more about CAF
Home About us Standards and conduct
ABOUT US

Standards and conduct

How we operate and work with each other

Our approach and commitment to you

We believe that acting with integrity and maintaining the highest possible standards must be central to everything we do.

We expect our colleagues to do the right thing.

Our approach to Standards and Conduct sets out how we operate and how we treat those we work with, and our customers.

Our work is based on three principles:

Act with integrity 

Act with integrity so our work touches lives because it is our privilege and our responsibility. We take care and time with every interaction to earn the trust of those we serve.

Move forward together 

Move forward together because better outcomes are created in collaboration. Our relationships are built on respect, we listen more than we speak, and support each other in pursuit of shared goals. 

Shape the change 

Shape the change because progress starts with people. We seek opportunity, never afraid to challenge accepted wisdom. With bold, agile thinking, we make things happen that no one else can. We don’t respond to change, we shape it. 

Download standards and conduct policy

If you have any questions or comments, please get in touch on 03000 123 000, or through our contact form.