Raise funds. Cut paperwork.

Raise more money for your cause with CAF Donate, our online donation platform that removes the hassle from fundraising. 

With CAF Donate, you can:

we provide the online donation pages to deliver effective fundraising campaigns, which you can tailor to fit your brand.

Learn more about the donations you receive, through our reports and data.

We reclaim Gift Aid on all donations for you at no extra cost (if you appoint us to do this for you).

We monitor all transactions and undertake customer due diligence, and anti-money laundering checks on all donations.

Our Customer Operations team is available online and the phone to answer any questions.


More than 10,000 charities use CAF Donate to raise funds online and process their donations.   Join them and make it easy for people to give to you.

CAF Donate charges

It’s free to sign up to CAF Donate and there are no monthly fees, with a small charge deducted at the point of donation. We simply charge a small fee for each donation you receive.

One-off donations

  • 3.6% of the total donation (including Gift Aid)

Example: £10 donation + £2.50 Gift Aid = £12.50 – 3.6% charge  = £12.05 donated to your charity

If your charity has a CAF Cash Account with CAF Bank, this charge is reduced to 3%.

 

Regular donations

  • 2% of the gross donation (capped at £5 per donation)

We also charge a small Direct Debit set up fee:

  • £1 for every paperless confirmation
  • £1.50 for paper confirmations
 
 

We will be updating our processing charges from 1 July – see our updates below.

 

One-off donations

  • 4% of the total donation (including Gift Aid)

Example: £10 donation + £2.50 Gift Aid = £12.50 – 4% charge  = £12.00 donated to your charity

If your charity has a CAF Cash Account with CAF Bank, this charge is reduced to 3.5%.

 

Regular donations

  • 2% of the gross donation (minimum charge of 20p per donation)

We also charge a small Direct Debit set up fee:

  • £1 for every paperless confirmation
  • £1.50 for paper confirmations
 
 

Simple, scalable, secure.

  • Take donations online, by phone and post

    With CAF Donate you can receive donations by Direct Debit, credit/debit card, PayPal and a donor’s CAF account.

    Your donors can be sure that their donations are secure by using our Payment Card Industry (PCI) compliant platform.

    Donations by phone and post
    You can also collect and process donations made over the phone or by post. This includes Direct Debits, credit/debit card payments, CAF Vouchers and CAF CharityCards.

    Direct Debits
    Turn one-off donations into regular giving with Direct Debits.

    Create and amend regular donations from your supporters, all protected by the Direct Debit guarantee.

    If you're planning a telephone or postal fundraising campaign, we'll provide guidance and a script for setting up Direct Debits over the phone. Your new supporters will receive an email to confirm their details.

    Want to add a batch of Direct Debits at once? We can do that too.

     
  • Tailor your fundraising campaigns

    With CAF Donate, you can set up a donation page, widget or button in minutes, matching the branding on your website. You can create as many as you like – ideal for specific fundraising campaigns.

    All your donation pages will adapt to the size of your donors’ device, so whether they are on desktop or mobile, you can be sure that it they can donate easily.

  • We’ll take care of Gift Aid

    Simply complete a ChV1 form to appoint us as a partner with HMRC. We’ll then do all the work, including:

    • Automatically checking which donations are eligible
    • Submitting a claim to HMRC
    • Reconciling the money that comes back
    • Paying Gift Aid into your bank account.

     

    We’ll only make claims on the donations we process for you, so you'll still need to claim on donations made through other sources.

    If you prefer to take care of your own Gift Aid, we’ll provide a report on all the eligible donations so you can make your own claim.

  • Stay in control of your data – and your donors
    With CAF Donate, your donors are your donors, not ours. We will provide you with full details of every donor and donation and you can download this information and upload it straight to your CRM database.

    You can also create tailored reports on your campaigns, donors and donations straight from CAF Donate, so you can learn and grow. 
     
  • Here to help
    We have everything you need to smash your fundraising target, including resources – plus telephone and online support to set up your fundraising pages.

How to get CAF Donate

1. Sign up to CAF Charity Dashboard

This gives you access to reports on the donations you receive.

2. Upgrade to CAF Donate

Log into your CAF Charity Dashboard account and upgrade to CAF Donate. 

3. Start raising funds

We’ll email you to let you know that your CAF Donate account is ready to use.

Get CAF Donate

For more help and information please visit our help section.
CAF Donate donation widget displayed on a mobile phone

 

Join CAF Donate today

Grow your income and make giving easier for existing and new supporters, however they choose to donate.

Sign up today