Norfolk Hospice: Their story
Through the CAF Resilience Fund, Norfolk Hospice could continue to run their end of life care in the community. They were also able to offer a new extended response service throughout the night from 10pm to 6am. This rapid response service meant that nurses could visit homes in the middle of the night to prescribe and administer drugs and make patients comfortable in their hour of need.
Nights can be the worst times for their patients and carers as it can be so lonely and sometimes they just needed words of support, knowing that there was someone on the end of a phone if they needed to call upon them.
Having this extra funding ensured more patients were cared for in their own homes rather than in care homes or hospitals. When patients are in their own homes they are not a burden on the NHS, which already has enough to deal with because of Covid-19, and this also means that patients can spend their last days with their loved ones, which is something the pandemic has cruelly disrupted.