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Personal banking


The CAF Bank Personal Account is no longer available to new clients.

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Regretfully, we are closing our Personal Banking Service and are now no longer able to accept applications to open a CAF Bank Personal Account.

We're withdrawing this service to help us focus fully on supporting charities and other social purpose organisations, who have never needed us more.

A heartfelt thank you to all of our personal banking clients for having entrusted us to help you manage your finances and charitable donations. Please get in touch on 03000 123 434 (Monday to Friday 9am - 5pm, excluding English Bank Holidays), if you need any assistance transferring to another bank.

How we describe our banking services

The meaning of the words and phrases we use are detailed in the CAF Bank General Terms and Conditions, Section 1, Meaning of words and phrases.

In addition, the Financial Conduct Authority has published a set of standardised terms and definitions that all banks use to describe their payment account services. A glossary of the terms and definitions we use is available to view here. These definitions apply to each term, unless we clearly explain otherwise.

We set out the cost of our banking services in the CAF Bank Personal Account Fee Information Document, which is designed to make it easier for you to compare the cost of our services with those of other banks. 

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Need any help?


Our professional team is ready to answer any questions you have.

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This product is provided by CAF Bank Ltd.

CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 204451). CAF Bank Limited Registered office is 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ. Registered in England and Wales under number 1837656. 

Charities Aid Foundation © | Registered Charity Number 268369
25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4TA
10 St. Bride Street, London EC4A 4AD
Telephone: 03000 123 000