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CAF: Charities Aid Foundation CAF: Charities Aid Foundation
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  • ◄ Connecting you to charities
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CAF accountLog in to manage your:
CAF American Donor Fund
CAF Charity Account
CAF Charitable Trust
CAF Company Account
CAF Charity Dashboard
CAF Donate
CAF Give As You Earn
CAF BankLog in to manage your bank account
InvestmentsLog in to manage your CAF Investment Account
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HELP AND SUPPORT

Some popular questions are listed below. If you can't find an answer to your questions, please contact our Customer Service team who will be happy to help.

FOR INDIVIDUALS

  • Making a one-off donation
  • CAF Charity Account
  • CAF Charitable Trust
  • CAF American Donor Fund
  • Payroll giving
  • Creating a grant programme
  • Expert consultancy

FOR COMPANIES

  • HMRC changes to Partnerships and Gift Aid
  • Registering for CAF Give As You Earn Online
  • Memorandum of Understanding for payroll giving

FOR CHARITIES

Banking for charities

  • About CAF Bank
  • Opening an account with CAF Bank
  • Using CAF Bank Online
  • Maintaining your CAF Bank account
  • Dormant CAF Bank accounts

Borrowing

  • Secured loans from CAF Bank

CAF Investment Account

  • About investing
  • Applying for the CAF Investment Account
  • Making trades
  • Authorising transactions
  • Account management

Charity fundraising

  • CAF Charity Dashboard
  • CAF Donate

Advice for charities

  • Strategic consultancy
  • Individuals
  • Donate now
  • CAF Charity Account
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  • Giving to charity
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Modern Slavery Statement


Charities Aid Foundation © | Registered Charity Number 268369
25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4TA Telephone: 03000 123 000
10 St. Bride Street, London EC4A 4AD Telephone: 03000 123 000